Unstable dose
The pump works, but the actual amount of treatment product does not match the setting or flow.
Device and automation service
Powerful devices.
Stable trial.
We diagnose the device in the context of the entire installation. We restore reliable measurement, proper dosing and stable control, and send clear recommendations after the visit.
Symptoms
The device shows a symptom. The cause is often all over the track.
That's why we don't end up erasing the alarm. We check whether the measurement, control and dosing work together under real operating conditions.
Dosage
Result without confirmation
The probe shows a value not confirmed by the reference measurement or process behaviour.
Returning alarm
Delete message does not remove the cause if the problem lies in power supply, hydraulics or control logic.
The process needs constant adjustments
Frequent manual adjustment usually indicates a lack of stable signal or an inadequate system response.
Service run
From notification to confirmation of work.
Each stage ends with a specific technical decision. This way, the bet knows what's been tested, what's changed, and what's next.
Notification
We identify the device, symptom, alarms and impact of the fault on the work of the plant.
Diagnostics on Object
We're checking power, hydraulics, measurement, executive components and control signals.
Repair and calibration
Remove the cause, set the device and confirm the efficiency or accuracy of the measurement.
Operating test
We run a process deal, write the result down, and give specific recommendations.
Full track
We're checking for dependencies, not a single element.
A smooth device makes sense only when its signal leads to a proper reaction of the process. So we test the entire circuit from measurement to effect in the installation.
Measurement
Reliable process value
Control
Right signal and reaction
Dosage
Load dose
Process
Confirmed effect in installation
After completion of the work
The result of the service is also to be readable after departure of the technique.
We confirm the operation of the device in working conditions and organize the information needed for further maintenance.
Reliable indications
The probe and the reference measurement give a coherent basis for control.
Confirmed performance
The dose is checked when the device is actually working.
Clear protocol
The test results, work performed and recommendations remain after the visit.
Further maintenance plan
It is known which parts and reviews are worth planning in advance.
Before the notification
Some information allows you to prepare the service more quickly.
You don't need complete documentation. Just what is available and the missing data will be determined by telephone or on the object.
Go to the formDevice
Manufacturer, model and photo of the data plate.
Symptoms
Alarm message and information since the problem occurred.
Working conditions
Medium, flow, pressure, used chemistry and current settings.
Service history
Last review, listed parts and earlier defects.
FAQ
Questions before submitting the service.
Specific information about preparing for a service visit, supported equipment, calibration and the documentation provided after completion.
What information should be provided when reporting a fault?
The most useful information is a photo of the nameplate, a short description of the symptom, the alarm message, its impact on production and the date of the last service. We use this information to set the priority and prepare the service technician.
Do you service equipment from different manufacturers?
We support many devices used in industrial treatment and dosing. We confirm repairability and availability of parts after identification of the model and scope of the fault.
Does the service cover dosing pumps and probes?
Yes. We check pump performance, tightness, valves and control, and we clean, calibrate and compare probes with reference measurement.
Will we receive a service report after the visit?
Yes. The protocol shall describe the activities carried out, the test results, the risks identified, the parts used and the recommendations for further operation.
Can a regular inspection schedule be established?
Yes. The frequency is selected for the importance of the device for the process, working conditions, recommendations of the manufacturer and the history of faults. The schedule may also include calibration of measurements and dosing control.
Service application
Let's discuss the device and the right range of service.
We will assess the urgency, identify the information required and determine whether the next step should be a remote consultation, preparation of replacement parts or an on-site service visit.